How to cancel an active subscription?

Issue

How to cancel an active subscription?

Environment

• All products

Solution

The entire subscription for active licenses can be canceled inside the customer portal.

To do it, do the following, please:

1. Login to the TuxCare Portal,
   
2. Go to the Billing section,
3. Select Subscriptions on the left sidebar,
4. Click Unsubscribe to stop the billing for the active subscription.

Note that the licenses will also be deactivated on registered servers.