Issue
Customers want to pay through Wire Transfer, ACH or Check
Environment
- All products
Solution
Customers can pay via Wire Transfer, ACH or Check. To do it, please, open a ticket to the Billing team requesting payment instructions. The payment will be processed once it reaches our bank account.
The payment confirmation will be sent to the billing email address specified in the account portal.
The Billing team can also inform customers once the payment is processed per customers' request through a ticketing system.
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