Issue
- Does KernelCare support Proxmox Virtual Environment (Proxmox VE) 9?
- Is Proxmox VE 9 on the roadmap?
- Will any kernel released by Proxmox be supported, or only specific versions?
-
kcarectl --updatereports that no updates are available on a Proxmox host:
root@server:~# kcarectl --update New kernel detected (debian 7.0.6-2-pve 3e3ddb425ac08bf6594920230b4237b5888fd6cf). There are no updates for this kernel yet.
- The compatibility checker returns
NEEDS REVIEW:
root@server:~# curl -s -L https://kernelcare.com/checker | python3 NEEDS REVIEW We support your distribution, but we're having trouble detecting your precise kernel configuration.
Environment
- KernelCare Enterprise
- Proxmox Virtual Environment (Proxmox VE) 9.x
- Debian 13 (trixie) base
- Proxmox kernels:
6.17.x-pve,7.0.x-pve
Solution
- KernelCare does not provide live patches for Proxmox VE 9, and Proxmox VE 9 is not currently on the roadmap. The supported Proxmox releases are Proxmox VE 7 (the 5.15 kernel line) and Proxmox VE 8, and both still receive patches. No configuration change on your server makes a Proxmox VE 9 kernel eligible for live patching.
- Confirm which Proxmox VE release and kernel the host runs:
pveversion uname -r
A 6.17.x-pve or 7.0.x-pve kernel means the host is on Proxmox VE 9 and is not covered.
- Check the current coverage for any kernel with Check my OS compatibility at
https://patches.kernelcare.com - Interpret the messages above as follows:
-
NEEDS REVIEWon a Proxmox VE 9 host is expected and does not indicate a misconfiguration. The checker recognises the supported Debian 13 base, but the running kernel is Proxmox's own-pvebuild, which is a different, uncovered kernel. -
There are no updates for this kernel yeton a Proxmox VE 9 kernel is also expected, for the same reason. - The same message on a Proxmox VE 8 kernel means something different: that platform is supported, and the message indicates the patchset for that specific kernel build has not been published yet. Open a support ticket with the output of
uname -a,pveversion,kcarectl --uname, andkcarectl --info, and the patchset will be tracked and released.
-
- Choose how to proceed on Proxmox VE 9 hosts:
- Apply kernel updates the conventional way, with a reboot, until support exists.
- Keep hosts on Proxmox VE 8, which remains actively live patched.
- Contact the Sales team at
sales@tuxcare.comor your account manager to discuss whether a custom offering is feasible. Onboarding a new platform is driven by aggregated paid demand, so it helps to state how many servers you plan to run on Proxmox VE 9 and over what timeframe.
- If you plan an in-place upgrade from Proxmox VE 8 to Proxmox VE 9, revert the live patches and remove the agent before you start:
kcarectl --unload apt-get remove kernelcare
Upgrading with patches still applied has been linked to kernel crashes during the upgrade.
- If you purchased a licence for Proxmox VE 9 coverage specifically, contact the Billing team. Initial purchases fall under the 30-day money-back guarantee.
Cause
Proxmox VE ships its own kernel build, identified by the -pve suffix. KernelCare live patches are built, tested, and validated against a specific kernel binary, so a patch produced for one distribution's kernel cannot be applied to a differently built kernel of the same upstream version.
This is why Debian 13 and Proxmox VE 9 are treated as separate platforms even though Proxmox VE 9 is based on Debian 13: stock Debian 13 kernels are supported, while the Proxmox -pve kernels shipped with Proxmox VE 9 are a separate platform that has not been onboarded. The same applies in reverse to earlier releases — Proxmox VE 7 and Proxmox VE 8 are supported as Proxmox platforms in their own right, not through the Debian entries.
Useful Links
- Check OS compatibility: https://patches.kernelcare.com
- TuxCare live patching services documentation: https://docs.tuxcare.com/live-patching-services/
- KernelCare support for Debian 13: https://support.tuxcare.com/hc/en-us/articles/26810357695132
- What is the CloudLinux refund policy: https://cloudlinux.zendesk.com/hc/en-us/articles/115004525669-What-is-the-CloudLinux-refund-policy
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