How to delete old/duplicated registered servers in the Tuxcare account?

Issue

Customer needs to delete old registrations or needs to delete duplicated registrations.

Environment

• IP based accounts

Solution

In order to delete either the duplicates or old registrations that have outdated check-ins, please follow the steps below: 
 

• Login to the TuxCare Portal
• Click on the product family on the top grey banner (KernelCare, Extended Support Services, etc)
• Select the product that applies from the black menu on the left
• Select the license that needs to be removed
• Click on the Basket icon (this step will remove all registrations)
• Re-register your server

Cause

Customer has re-registered a server but did not delete the old registrations.